
Support
We’re here
to help.
Questions, feedback or something not right? Reach the team directly — we respond within 24 hours.
How can we help?
Report an issue
Found a bug or problem? Report it directly in the app using the flag icon.
Safety & privacy
Your safety is our priority. Read the safety guide, community guidelines and manage your data.
Frequently asked questions
How do I cancel a booking?
Open the activity in the app and use the cancellation option. For paid on-platform bookings, cancelling at least 24 hours before the start refunds 100%, and at least 6 hours before refunds 50%. Full rules are in the Refund Policy.
How do I report inappropriate content?
Every profile, event and message has a report button (flag icon). Reports are reviewed by the team; see the Community Guidelines for how moderation and appeals work.
How do I delete my account?
Sign in and open Settings → Data & Privacy, then choose Delete Account. Cancel any Apple or Google subscription in your store settings first.
Is Abracadabra+ free?
Yes. Abracadabra+ is free to download and use. Optional paid plans are available for professionals and businesses.