Data & Privacy
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This is the official English version of this document, shared by every Abracadabra+ website and the app. It is also available in Spanish on the main website. Australian visitors keep any rights they have under Australian Consumer Law.
This page explains the account tools available after you sign in.
1. Download your data
Sign in, then open Settings → Data & Privacy and choose Download My Data to download your data as JSON.
2. Before deleting your account
Cancel your bookings and any activities you host before deleting your account.
If you have an Apple App Store or Google Play subscription, cancel it in your Apple or Google subscription settings first. Deleting your Abracadabra+ account does not cancel a store subscription. We attempt to cancel active web subscriptions paid through Stripe during deletion, but this is not guaranteed.
3. Delete your account
Sign in, then open Settings → Data & Privacy and choose Delete Account.
Your login is deleted immediately. Cleanup starts right after and removes associated data, including your profile, media, messages you sent, social connections and live streams.
We will delete or anonymize your personal data within 30 days of your request, except where we are required to retain it for legal, tax or regulatory purposes. Payment records are kept as long as tax and accounting law requires, and session security logs are kept for about 90 days. See our Privacy Policy for details.
4. Help without account access
If you cannot access your account or need help with a data or deletion request, contact privacy@abracadabra.plus.
Read our Privacy Policy for more information about how personal data is used and retained.